Parent Information

Arbor

We are a cashless school and therefore do not accept cash or cheque payments. Instead we use a secure service through Arbor. Arbor is a more convenient way to pay for school meals, trips, after school clubs and much more online.

For help getting started with Arbor please click here

If you are experiencing any problems accessing Arbor please look at the Arbor information tab on our website or contact the School Office at office@mercenfeld.bepschools.org.

Making secure payments online using your credit or debit card

Arbor offers you the freedom to make payments whenever and wherever you like, 24 hours a day, 7 days a week – safe in the knowledge that the technology used is of the highest internet security available.

You will have a secure online account, activated using a unique username and password; Keep them safe and secure.

Making a payment is straightforward and Arbor holds a payment history for you to view at a later date; no card details are stored in any part of the system. Once you have activated your account you can make online payments straight away.

Reporting a Child’s Absence

We’re pleased to announce that we have introduced a new, more efficient and secure system for reporting your child’s absence via our Arbor App,  in-app messages..

Please see the attached article explaining how to send and read in-app messages here 

Messages can also be left on our school absence line Telephone: 01530 243151 and selecting option 1.
Please ensure you leave your child’s name, class and reason for absence.